Quais são as opções de conversa?
Different types of conflicts benefit from different kinds of responses. Culture, context, and the characteristics of specific situations can also influence the selection of the best response. There are three topics in this lesson: “Identify the Conflict,” “Choose the Option,” and “Crucial Conversations” (the main focus of this course). Let’s learn a bit about these now.
Quais são as opções de conversa? Leia mais