{"id":35665,"date":"2025-01-16T17:16:26","date_gmt":"2025-01-16T22:16:26","guid":{"rendered":"https:\/\/www.ldhr.org\/?p=35665"},"modified":"2025-01-17T15:56:11","modified_gmt":"2025-01-17T20:56:11","slug":"everyone-was-right-wellbeing-and-retention-1","status":"publish","type":"post","link":"https:\/\/www.ldhr.org\/pl\/everyone-was-right-wellbeing-and-retention-1\/","title":{"rendered":"Everyone was Right (Wellbeing and Retention 1)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"35665\" class=\"elementor elementor-35665\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-445ddf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"445ddf6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16e1a0d\" data-id=\"16e1a0d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7713f5d elementor-widget elementor-widget-text-editor\" data-id=\"7713f5d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><i>A long time ago <\/i><\/b><span style=\"font-weight: 400;\">(the 90&#8217;s) <\/span><b><i>in a conference far, far away <\/i><\/b><span style=\"font-weight: 400;\">(London)<\/span><b><i>, a band of rebel HR leaders gathered in secret to dream of a new hope, a new vision of what thriving Christian organisations might look like. <\/i><\/b><span style=\"font-weight: 400;\">Let me tell you the story of what happened.<\/span><\/p><p><span style=\"font-weight: 400;\">The &#8220;Christian Distinctives&#8221; group was born through a shared commitment to seeing churches, mission agencies and other Christian organisations become <\/span><i><span style=\"font-weight: 400;\">&#8220;spiritually passionate, professionally excellent and distinctively Christian&#8221;.\u00a0 <\/span><\/i><span style=\"font-weight: 400;\">A few good friends in the HR community and I spent the next few years speaking and leading seminars on HR in ways that combined industry best practices with 24-carat Biblical values.\u00a0 We lobbied and worked with government on employment legislation and published resources like the<\/span><a href=\"https:\/\/drive.google.com\/file\/d\/1qQonDHSOaihEIs47dkhr0SPvKsZIN5yo\/view\"> <span style=\"font-weight: 400;\">Distinctives<\/span><\/a><span style=\"font-weight: 400;\"> HR Handbook for Churches &amp; Organisations and developed an organisational assessment called <\/span><b><i>Aspire<\/i><\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Aspire was a phenomenally researched and tested tool for Christian Organisations to assess their organisational health.\u00a0 It was sophisticated and thorough, providing evidence-rich feedback and action plans delivered through highly experienced consultants.\u00a0 It was fantastic&#8230; <\/span><b>and commercially, it was a disaster.<\/b><span style=\"font-weight: 400;\">\u00a0 We couldn&#8217;t persuade organisations to use it.\u00a0 We knew exactly what organisations needed to enable their people to thrive, but we seemed unable to get them to hear it.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">But what did come out of this time was a rich knowledge of the key factors that determined whether an organisation flourished and had staff that were thriving.\u00a0 <\/span><b>Of the questions that were asked many times in many organisations, 19 of them proved to be determinative<\/b><span style=\"font-weight: 400;\">: the tipping points of whether the Church or movement was doing well, reaching its potential with committed staff who loved being there.<\/span><\/p><p><span style=\"font-weight: 400;\">Those 19 questions grouped themselves into five headline areas that we could show were needed in every organisation.\u00a0 The areas were:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Excellent Infrastructure<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Effective Leadership<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dependable Relationships<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Developmental Opportunities <\/b><span style=\"font-weight: 400;\">and<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Valued Work<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">Intuitively, they probably come as no surprise to you, but having the data to make the links between these things being in place and seeing both the organisation and people doing well was delightful.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Since that time, <\/span><b><i>Gallup<\/i><\/b><span style=\"font-weight: 400;\"> have refined their<\/span><a href=\"https:\/\/www.gallup.com\/q12\/\"> <b><i>Q12<\/i><\/b><\/a><span style=\"font-weight: 400;\"> &#8211; the 12 employee needs that make up the items on Gallup&#8217;s engagement survey and <\/span><b><i>Best Christian Workplaces <\/i><\/b><span style=\"font-weight: 400;\">have developed their<\/span><a href=\"https:\/\/workplaces.org\/8-drivers-of-a-flourishing-culture\"> <b><i>Flourish<\/i><\/b><\/a><span style=\"font-weight: 400;\"> model, on building an engaging and healthy workplace culture.\u00a0 All three of these resources come from very different strands: Gallup focuses on staff engagement, BCW looks at great places to work and our own work on Aspire looked at excellence and effectiveness within a Biblical framework.<\/span><\/p><p><b>And it turns out that everyone was right.\u00a0 All three of these tools point in exactly the same direction: focusing on the lives of our staff and seeing them thrive is the determinative factor in having an effective, sustainable and growing movement. <\/b><span style=\"font-weight: 400;\">\u00a0&#8220;Wellbeing&#8221; is not something you give attention to at the <\/span><span style=\"font-weight: 400;\">cost<\/span><span style=\"font-weight: 400;\"> of effectiveness and getting to the mission; your effectiveness is <\/span><span style=\"font-weight: 400;\">dependent<\/span><span style=\"font-weight: 400;\"> on it, and we ignore it at our peril.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e41c59 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e41c59\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a23c81b\" data-id=\"a23c81b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc41e7b premium-title-center premium-title-icon-row premium-title-color elementor-widget elementor-widget-premium-addon-title\" data-id=\"cc41e7b\" data-element_type=\"widget\" data-widget_type=\"premium-addon-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"premium-title-container style3\">\r\n\t\t\t<h2 class=\"premium-title-header premium-title-style3\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"premium-title-icon premium-svg-nodraw premium-drawable-icon fas fa-bullhorn\" aria-hidden=\"true\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-title-text\">\r\n\t\t\t\t\t And it turns out that everyone was right.  All three of these tools point in exactly the same direction: focusing on the lives of our staff and seeing them thrive is the determinative factor in having an effective, sustainable and growing movement.\t\t\t\t<\/span>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/h2>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8800581 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8800581\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cb38c4\" data-id=\"7cb38c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32b6e68 elementor-widget elementor-widget-text-editor\" data-id=\"32b6e68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><span style=\"font-weight: 400;\">I wrote an article a couple of years ago on the<\/span><a href=\"https:\/\/www.ldhr.org\/pl\/the-return-of-wellbeing\/\"> <b><i>Return of Wellbeing<\/i><\/b><\/a><span style=\"font-weight: 400;\"> &#8211; How LDHR&#8217;s role in wellbeing added strategic value to organisations during the pandemic.\u00a0 Since that time, an increase in staff turnover in many sectors, staff expectations of their &#8220;worklife&#8221; and generational issues have increasingly been playing centre-stage in the thinking of many leaders struggling to figure out how to lead their teams well and keep hold of and engage valued staff.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Over the next few weeks, we we look at some of the <\/span><b>current trends<\/b><span style=\"font-weight: 400;\"> and thinking around these issues.\u00a0 Many organisations and ministries are struggling with the <\/span><i><span style=\"font-weight: 400;\">Staff Life Cycle<\/span><\/i><span style=\"font-weight: 400;\"> issue of recruitment.\u00a0 But the other side of this coin is <\/span><b>retention<\/b><span style=\"font-weight: 400;\">.\u00a0 It has often been estimated in the commercial sector that the cost of recruiting is the equivalent of 6 to 9 months of salary.\u00a0 When you are talking about self-funding supported staff, the cost is exponentially higher &#8211; and that&#8217;s just in financial terms without even considering the length of time it takes for someone to develop ministry partners and join a staff team.\u00a0 If we could shift that trend, it would ease the pressure of recruiting, and maximise it&#8217;s benefit as each new staff member becomes an additional staff member rather than just a replacement.<\/span><\/p><p><b><i>So, if wellbeing and, therefore, retention depend on these five essential areas that we identified, what can we do to maximise our effectiveness? <\/i><\/b><span style=\"font-weight: 400;\">We&#8217;ll tell you more next week about how you, as an LDHR leader, can make a difference.\u00a0 See you then.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5674570 elementor-widget elementor-widget-spacer\" data-id=\"5674570\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>A long time ago (the 90&#8217;s) in a conference far, far away (London), a band of rebel HR leaders gathered in secret to dream of&#8230;<\/p>","protected":false},"author":18468,"featured_media":35666,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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